Reference

How bb44 Handles Your Personal Information

This Privacy Policy covers what data bb44 collects when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team. Access to our platform and the protections described here depend on your local law and eligible region.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data at any timeBangladesh-focused support available

Explore the Lobby Read FAQ

Data We Collect and Why We Use It

bb44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, contact details and account credentials. When you fund your account through bKash, Nagad or Rocket, we log the transaction reference and wallet number to verify the deposit and match it to your account — we do not store your

1
full mobile banking PIN or password at any point. If you contact support, the conversation record is retained so our team can follow up accurately. We also collect device and session data automatically — browser type, IP address and pages visited — to keep your session
2
secure and detect unusual login attempts. This data is not used for marketing profiling beyond what you have explicitly agreed to when opening your account. Cookies track your session state and remember your preferences such as language and last lobby position. You can manage cookie settings
3
in your browser at any time, though disabling certain cookies may affect how the platform loads on your device. All data handling described here applies subject to your local law and the eligible regions in which bb44 operates.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies, Security and Retention

We store your account and payment data on encrypted servers. Session tokens expire automatically after a period of inactivity, and any login from an unrecognised device triggers an OTP verification step to your registered mobile number — the same number linked to your bKash, Nagad or Rocket wallet. Data retention periods vary by data type and are aligned with the legal requirements of the eligible regions we serve.

Encrypted Storage

Your account credentials and payment references — including bKash and Nagad transaction IDs — are stored using encryption. We do not hold your mobile banking passwords.

Cookie Management

Session cookies keep you logged in and remember your lobby position. Adjust cookie preferences in your browser settings; some features may not function fully without them.

Account Security Steps

Unrecognised logins trigger OTP verification to your registered mobile number. This applies whether you access from a new Android device, iOS device or a different browser.

Data Retention and Deletion

We keep your data for as long as your account is active or as required by applicable law. Submit a deletion request via support chat or email and we will confirm the outcome.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review, correct or remove the data we hold on your account — including payment records linked to bKash, Nagad or Rocket — our support team is the right starting point. You can reach us through live chat inside the platform, by email, or through the on-site contact form. We aim to respond to all data-related requests within the timeframe required by applicable law in your region.

Live Chat Open live chat from your account dashboard to ask about data held on your profile, payment records or session history. Available directly inside the platform.

Email Support Send a written request to our support email if you need a formal record of your data inquiry. Include your registered account details so we can locate your file.

Contact Form Use the on-site contact form to submit a data access or deletion request. Select the privacy category so the right team picks it up without delay.

Common Questions About Your Privacy on bb44

These are the questions we hear most often about how your information is used, who can access it and what you can do if you want changes made to your account data.

We collect your name, email address, mobile number and account credentials on registration. Deposit activity via bKash, Nagad or Rocket adds transaction references to your profile.

We do not sell or rent your payment data. Transaction references are shared only with the relevant payment processor to verify your deposit and nothing beyond that.

Send a request through live chat or email with your registered account details. We will confirm receipt and provide the information within the timeframe applicable law requires.

Yes. Submit a deletion request via the contact form or email. Some data may be retained where local law or our operational obligations require it, and we will explain any exceptions clearly.

Cookies maintain your session state, remember your lobby preferences and support security checks. You can disable them in your browser, though some platform features may not load correctly.

Inactive account data is retained according to the retention schedule required by applicable law in eligible regions. Once that period passes, data is deleted or anonymised from our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister Appbb44 App

How bb44 Handles Your Personal Information

Data Handling, Cookies, Security and Retention

Encrypted Storage

Cookie Management

Account Security Steps

Data Retention and Deletion

Reach Us About Your Privacy Questions

Common Questions About Your Privacy on bb44

01 What personal data does bb44 collect when I open an account?

02 Does bb44 share my bKash or Nagad payment details with anyone?

03 How do I request a copy of the data bb44 holds on me?

04 Can I ask bb44 to delete my account data?

05 How does bb44 use cookies and can I turn them off?

06 What happens to my data if I stop using the platform?

Privacy Policy

Related pages

Related pages