Reference

What You Agree To When You Use bb44

These terms set out the rules that apply when you open an account and use bb44 — covering how your account works, how wallet deposits via bKash, Nagad, and Rocket are handled, and what we expect from both sides.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law determines accessOne account per personTerms updated with notice
bb44 What You Agree To When You Use bb44
HOW WE OPERATE

What We Do to Keep Your Account Secure

Account security and fair record-keeping sit at the core of how bb44 runs day to day. We keep wallet transaction records — including bKash, Nagad, and Rocket entries — on file so any dispute can be traced accurately. You have the right to request a copy of your account activity, and we will provide it through the account help channel. If you believe a term has been applied incorrectly to your account, raise it with support and we will review the case against the record.

Wallet Transaction Records

Every bKash, Nagad, and Rocket deposit or withdrawal is logged against your account. If a balance discrepancy appears, we trace it from the transaction record, not from memory.

Account Data Access

You can request your account history at any time through the Help tab. We provide the record in a readable format — no need to raise a formal complaint just to see your own data.

Terms Change Notification

Before any clause changes, we post a notice on the site and flag it inside your account dashboard. You decide whether to continue using the account after reading the update.

Dispute Review Path

If a terms clause has been applied to your account in a way you consider incorrect, contact support with the relevant transaction or bet reference. We review it against the written rule.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is the right place to start. You can reach us through live chat on the site, by email, or through the account help section — each channel connects to the same team handling account and terms queries for Bangladesh.

Live Chat Open the chat widget on any page while logged in. Give your account ID and describe the terms clause or account action you want to query — the team handles it from there.
Email Support Write to our support address with your registered email in the subject line. Include the relevant terms section or transaction reference so we can respond with the right answer.
Account Help Section Log in, go to account settings, and open the Help tab. You can submit a terms query directly from there — useful if the matter is about your specific wallet or withdrawal record.

Common Questions About These Terms

Below are the questions we hear most often about account rules, wallet handling, and how these terms work in practice. If your question is not covered here, live chat and the account Help tab are the fastest routes to a direct answer.

Yes. Creating an account means you have accepted these terms. If you have not read them before opening your account, you can do so at any time from the footer or account settings.

We post a notice on the site and inside your account before any change takes effect. Continuing to use your account after that notice means you accept the updated terms.

No. These terms allow one account per person. If we identify duplicate accounts, both may be suspended while we investigate. Contact support if you think an error has been made.

We keep a full wallet transaction log. Open a support chat or go to the Help tab, share your transaction reference, and we will match it against the record and correct the balance.

Log in, go to account settings, and open the Help tab. Submit a data request there. We provide your transaction and account history in a readable format without requiring a formal complaint.

Eligibility depends on your local law and the regions bb44 currently supports. These terms do not override local law — access is your responsibility to verify under the rules that apply in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.